Exceptional Service – Dependability, doing it right the first time, the ability to listen and solve customer problems, the courtesy of a personal phone call and good value for money.

Keeping Commitments – Our collective performance is based on consistently meeting both internal and external commitments; therefore personal accountability to meeting commitments will be the most important measurement of individual performance.

The Importance of the Individual – Every person plays a vital role in the success of the Company; we value the worth of every person, safety, diversity, and open and direct communications.

A Passion for Customer Satisfaction – Customer satisfaction is at the heart of our business and the most important measurement of performance in the Company

Absolute Integrity – Our business is built on trust and requires that all associates conduct themselves with uncompromising honesty, accountability and integrity.