WorkOasis provides web-based Service Management software with an array of highly configurable applications to provide your company the best value; as measured by maximum savings, improved operating and performance information, and low implementation risk.

The WorkOasis Service Management platform is designed based on Six Sigma quality principles and streamlines the workflow management process reducing costs between you and your vendors.

The use of service level agreements (SLA’s), email call escalations, alerts, and various other service management tools simplify the facility management process, allowing you to manage by exception, freeing up valuable time and resources. Availability of real-time, detailed information from every vendor supporting your business will provide you a new level of operational and financial control.

The WorkOasis Service Management program is comprised of four primary applications:

• Vendor Management which includes registration, geographical and service category coverage, and insurance document tracking, establishing labor rates and compliance with Federal laws.
• Work Order Management which includes service request generation and approval, contractor selection, ETA tracking, service fulfillment, and customer satisfaction measurement.
• Maintenance Management which includes planning, scheduling, and dispatching any type of recurring service such as preventive maintenance, janitorial, landscaping, window washing, waste removal etc.; and
• Electronic Invoicing which includes vendor invoice creation, automated sales tax calculation, general ledger account coding, approval routing, exception communication, and reporting.